The value of reconditioned laptops

When your workforce needs laptops but your budget is tight, reconditioned laptops offer an affordable way to acquire the high-performing equipment you need. Reconditioned laptops are used devices that have been extensively inspected, rigorously tested, and repaired when necessary to restore them to the highest levels of quality and reliability. With reconditioned laptops, you get devices that offer similar features and functionality to brand-new machines at a steeply discounted price.

The key to purchasing a high-quality reconditioned laptop computer is to work with a reliable, reputable vendor. That’s where the Dell Refurbished Store offers tremendous value. As the best direct source for reconditioned laptops, desktops, monitors, and more, the Dell Refurbished Store gives you access to affordable, high-performing devices that are backed by one of the world’s leading computer manufacturers.

Why reconditioned laptops make business sense

Reconditioned laptops offer several significant benefits over purchasing new equipment.

• A better value: Because Dell’s factory refurbished laptop computers are priced much lower than new devices that offer similar features, you can realize significant savings when acquiring computer equipment. Alternately, for what it would cost to purchase new equipment, you can get more computers for your budget or buy refurbished laptop equipment with more power and advanced features.
• Well-known technology: Dell’s reconditioned laptops are typically several years old, so they’ll have a trove of user reviews and industry documentation that cover the performance and features these devices offer. With this information, you’ll have a better idea about what to expect for your investment – which is not always something you get when buying new computers.
• A green choice: Reconditioned laptops and desktop computers represent a new approach to conserving resources and preventing thousands of tons of electronics from being sent to landfills each year. Buying refurbished equipment contributes to a circular economy and to a more sustainable approach to how we use and reuse electronics.

What to expect from reconditioned laptops

Here’s what you get with reconditioned laptops from the Dell Refurbished Store.

• Previously used devices: Our reconditioned laptops for business are Dell Precision and Latitude devices that were previously leased to corporate customers who have since returned them to us when their leases ended.
• Fully functional machines: Each renewed laptop has gone through an extensive process of refurbishment to make sure it meets Dell’s high standards for quality, reliability, and performance.
• A little wear and tear: Since reconditioned laptops were previously operated by other users, they may have a few scratches and marks on the exterior. These imperfections will in no way affect the performance of the device, however.
• A preconfigured laptop: Reconditioned devices are extensively tested with all their existing components, so it’s not possible to upgrade components or customize the device before it’s shipped to you.
• A 100-day warranty: We back our reconditioned laptops and all our devices with a standard 100-day warranty that can be extended to one year for an additional cost.
• Excellent support: A U.S.-based customer service team provides support during the warranty period.
• 30-day return policy: To provide our customers with additional assurance around their investment in reconditioned equipment, we accept returns for 30 days from the date of the invoice. When returning equipment, you’ll obtain a store credit for the purchase price less any shipping and handling charges. A restocking fee may also apply in certain cases.

How Dell refurbishes off-lease computers

Our intensive refurbishment process enables us to offer reconditioned laptops of exceptional quality and reliability.

• Close inspection: When our corporate customers return the equipment they’ve been leasing, we meticulously inspect every machine and set aside the highest quality systems for potential refurbishment.
• Comprehensive testing: Every device and all its components are put through extensive functional tests to ensure that everything is present and working well.
• Repair and replacement: Any component that’s not working is repaired or replaced as needed.
• Full data wipe: To ensure that the data and files from previous users are completely removed from the computer, we perform a full data wipe according to strict guidelines for sanitizing media.
• Complete reset: Every component is restored to the original factory settings.
• Damage assessment: Our technicians evaluate the imperfections or damage on the outside of the machine and issue a cosmetic grade that lets buyers know what shape the device is in.
• Multiple audits: Throughout the refurbishment process, reconditioned laptops are audited several times to make sure they meet our stringent refurbishment specifications. Any device that does not is recycled rather than refurbished.

What cosmetic grades signify

The cosmetic grade assigned to each reconditioned laptop during the refurbishment process is also posted on the website along with other information about the device. Grade A computers are in excellent or very good cosmetic condition – they may be quite pristine or they may have a few light scratches. Grade B devices will show more scratches, marks, discoloration, or shiny surfaces on keys or around the keyboard. While these imperfections will not affect performance, they do affect the purchase price – reconditioned laptops with a B grade are priced lower than devices with an A grade.